Onboarding Workflow Controls
Audit handoffs, SLAs, and system gates from application intake to live merchant status.
We walk the full merchant journey—intake forms, document vaults, screening hooks, underwriting queues, and go-live flags—to verify that controls fire when policy says they should. Weak gates, skipped steps, and silent bypasses are documented with owners and fix effort bands.
What is included
- End-to-end workflow walkthrough with ops
- Control-point inventory and effectiveness scores
- Bypass and exception-path analysis
- Prioritized fix backlog with owners